--- title: Refund Policy | Walter Air Duct Cleaning description: Refund Policy for Walter Air Duct Cleaning. Last updated 2026-04-26. url: https://walterairductcleaning.com/refund-policy business: Walter Air Duct Cleaning phone: 816) 451-8758 city: Louisiana state: MO last_updated: 2026-04-26 --- # Refund Policy | Walter Air Duct Cleaning > Refund Policy for Walter Air Duct Cleaning. Last updated 2026-04-26. # Refund Policy Last updated 2026-04-26. ## Refund & Cancellation Policy for Walter Air Duct Cleaning *Last updated: 2026-04-26* At Walter Air Duct Cleaning, we strive to provide excellent service in all our offerings across Louisiana, MO, and surrounding areas including Atlas, Pleasant Hill, Clarksville, and Bowling Green. However, we understand that circumstances may arise requiring the need for a refund or cancellation. This document outlines our policies to ensure transparency and to facilitate a satisfying customer experience. ### Cancellation Policy #### Advance Notice Requirement We require a minimum of 48 hours' notice for cancellations on all scheduled air duct and HVAC cleaning services. You can notify us of your cancellation via phone at our customer service line or through email. This notice allows us to manage our schedule efficiently and accommodate other clients in need of our services. #### Late Cancellations and No-Shows If a cancellation is made less than 48 hours before the scheduled service, we reserve the right to charge a cancellation fee equivalent to 25% of the scheduled service cost. In the case of a no-show, where we arrive on location and cannot perform the service due to the absence of the customer or access issues, a fee equivalent to 50% of the service cost will be charged. ### Refund Policy #### Service Not Rendered In instances where services have not been rendered due to a cancellation within the 48-hour window, a full refund of any prepayment will be issued within 7-10 business days back to the original method of payment. #### Partial Refunds If partial services have been conducted and the remaining services are canceled, you may be eligible for a partial refund. The amount will be calculated based on the services rendered and any applicable discounts or promotions. #### Weather Delays Our primary concern is the safety of both our team and customers. In cases of severe weather conditions that prevent our technicians from safely traveling or completing air duct cleaning services, we will notify you as soon as possible to reschedule. No cancellation fee will apply in these circumstances, and if rescheduling is not feasible, a full refund will be provided. ### Satisfaction Guarantee #### Unhappiness with Service At Walter Air Duct Cleaning, customer satisfaction is a top priority. If you are dissatisfied with the quality of our air duct or HVAC cleaning services, please contact us within 7 days of service completion. We will take necessary actions to address your concerns, which may include revisiting your location to correct the issue at no additional charge. #### Corrective Measures If after corrective measures are taken, you remain dissatisfied, we will consider a partial refund or other compensation based on the specific circumstances and degree of service deviation from agreed standards. #### Feedback and Evaluation We encourage feedback as it helps us improve our services. Should you have any comments or concerns, please contact our customer service team who will be more than willing to assist you further. ### How to Initiate a Cancellation or Refund To initiate a cancellation or request a refund, please reach out to our customer service team via the contact information provided below. Be sure to include your service details and the reason for your request: - **Phone:** [Insert contact number] - **Email:** [Insert contact email] ### Contact Information For any questions about this Refund & Cancellation Policy, please contact us at: **Walter Air Duct Cleaning** **Phone:** [Insert contact number] **Email:** [Insert contact email] **Address:** [Insert business address], Louisiana, MO We appreciate your understanding and cooperation as we aim to provide reliable, high-quality service to residents of Louisiana and the surrounding communities. Thank you for choosing Walter Air Duct Cleaning. --- ## About Walter Air Duct Cleaning Walter Air Duct Cleaning · Air Duct & HVAC Cleaning · 108 N 3rd St, Louisiana, MO 63353 · Phone: 816) 451-8758 · Rated 5/5. Canonical URL: https://walterairductcleaning.com/refund-policy